What can we help you with?
Find your way around your account, your register and the everyday tools behind your business. Clear answers, without the guesswork.
17 answers found
Who is Posific built for?
Posific brings point of sale, catalog, stock, customers and online selling together for UAE retail businesses. Owners and teams share the essentials, with tools for the counter, stockroom and working day.
How do I get started?
Create an account, verify your email and follow the business setup steps. Add your products and locations, bring in your team and give each person the access they need.
Can I use Posific on my computer?
Use a spacious Posific workspace for catalog work, checkout, reports and planning. Browser and dedicated desktop experiences keep your account, appearance and business context familiar.
Is there an Android app?
The Android experience brings products, stock, customers and daily activity around the shop. Explore the Downloads page to see how the mobile workspace fits into the wider product experience.
How does offline selling fit into my day?
The offline experience keeps permitted work on a prepared device, makes pending records visible and helps the team reconnect with clarity. The Offline page explains the journey from local work to a connected business record.
Does the demo create a real sale?
No. The demo uses sample products and prices stored only in this page. It does not connect to a merchant account, change inventory or take a payment. Reloading the page resets it.
Can I use the same products in my online store?
Yes. Keep a shared catalog, choose the products you publish and bring your shop personality online. Collections, storefront content, orders and fulfillment belong in the same working picture.
How do I reset my password?
Choose Forgot password on the sign-in page, enter your email and follow the newest recovery link. For privacy, the recovery response does not confirm whether an email address has an account.
Can I pay monthly or yearly?
Yes. Choose monthly billing for flexibility or yearly billing for better value. The pricing page shows the monthly equivalent and full yearly amount for Essential, Growth and Scale.
How do I organize a larger catalog?
Group products into useful categories, keep names and variants consistent and add imagery that helps the team recognize an item. Clear product records make search, scanning and storefront collections easier to manage.
What should I check before importing products?
Review product names, identifiers, prices, quantities and category assignments. Remove duplicate rows, keep a copy of your original file and review the import result before using the catalog at the counter.
Can I try the register without an account?
Yes. Open the interactive demo, choose a few products and adjust the basket. It is a self-contained sample that lets you explore the feel of the register without creating a business or making a sale.
How should I set up access for my team?
Give each person their own account and the access needed for their work. Separate counter tasks, stock work, management and sensitive administration so the next action is clear and deliberate.
Can different people use different screens?
Posific brings browser, desktop and Android workspaces around the same business. A person at the counter and a person reviewing stock can use layouts suited to their work while keeping the experience familiar.
What should I prepare before setting up my business?
Have your business details, location information and product catalog ready. Decide who will use the workspace, which tasks each person needs and how you want customers to discover your products.
Which tools work together in Posific?
Point of sale, inventory, purchasing, customers, loyalty, payments and your online store share the same business context. Your team can sell, manage stock and review the day without joining separate records by hand.
Where can I explore customer and loyalty tools?
Visit Features to see how customer records, purchase history and loyalty fit into the broader business experience. The goal is a familiar customer relationship with useful details close at hand.
Still finding your way?
Explore the demo or get familiar with account access.
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